Help Center

Last updated: 11/4/2015   Go Watch (-MB)   |   Onetouch Watch (-MB)
  • Power key
    • Press: Turn on/off screen.
    • Press and hold: Power on/off Watch. Press and hold for 10 seconds to restart Watch.
  • Back button
    • Tap to go back to the previous screen.
    • Tap to dismiss notifications.
  • NFC sensor
    • Tap it to the NFC antenna of your phone to quickly pair Watch with your phone.

How to wear

1. Open
Take the watchband out of the ring sleeve, unbuckle the band and open the clasp.

2. Wear
• Put it around your wrist and cross the watchband through the clasp.
• Move the clasp along the band to adjust the watchband size to fit your wrist.
• Close the clasp until it clicks.
• Cross the watchband through the ring sleeve to secure your Watch.

3. Watchband adjustment
Open the clasp and adjust the watchband size to fit your wrist.

3. Watchband adjustment
Open the clasp and adjust the watchband size to fit your wrist.

How to charge

Open the USB port cover at the end of the watchband. Connect your Watch with a computer to charge via USB. Make sure that the chip on Watch is correctly inserted. Otherwise, it won't charge.

The left picture shows the correct insertion and the right one shows the incorrect charging.

How to pair

1. NFC pairing
If your phone supports NFC and ONETOUCH MOVE is installed, you can quickly pair your phone with Watch by using NFC.
Find the logo and tap it close to the NFC antenna in your phone

1. Bluetooth pairing
• Start Onetouch Move. After completing your profile, touch Connect Your Watch.
• Turn on Bluetooth on your phone.
• Select your Watch in Available Devices list, then touch it to connect.
• Swipe icon left on your Watch to confirm connection. Swipe icon right to reject pairing.

1. Keep your Watch screen on if your phone cannot detect any Bluetooth device. Your Watch's Bluetooth will be disabled for power saving if it has not paired with any device a long time after its screen is off.
2. Watch can be connected only through the Bluetooth searching in Onetouch Move.